- #Logitech mouse and keyboard software how to#
- #Logitech mouse and keyboard software install#
- #Logitech mouse and keyboard software Bluetooth#
If the status of the battery is Good, the batteries most likely do not have to be changed. On the Wireless tab, verify the status of the battery. To examine the battery status in Control Panel, follow these steps:Ĭlick Start, click Run, type main.cpl, and then click OK. Method 4: Examine the battery status in Control Panel If the problem continues to occur, go to the next method. Mouse devices that have BlueTrack technology should experience fewer problems than standard devices experience on most surfaces. To see a list of BlueTrack devices, visit the following Microsoft website: Note This information does not apply to devices that use the BlueTrack technology. White that contains blue lines (for example, the surface of notepaper) Red or colors that have a red base, such as brown, maroon, and purple The following colors are known to cause difficulty in tracking for some mouse devices: Additionally, the sensor may have difficulty in tracking on highly repetitive patterns, such as a magazine or newspaper photographs. The wireless pointing device may not work on surfaces that do not have visible detail or on surfaces that are reflective or glossy, such as glass.
Method 3: Test the surface of the wireless pointing device We recommend that you maintain a distance of three feet between the wireless pointing device and such metallic objects. We recommend that you maintain a distance of at least 8 inches between these devices.ĭo not put the wireless pointing device, the wireless keyboard, or the receiver on metallic surfaces or objects, such as long metallic rails or cables. Make sure that the wireless device and the receiver are a minimum distance of three feet from any other wireless device.ĭo not put the wireless pointing device, the wireless keyboard, or the receiver near any electrical devices, such as cordless telephones, cellular telephones, or other wireless pointing devices or receivers. For example, turn the receiver upside down or on its side. Devices that do not have this button are permanently synched to the receiver.Įxperiment by putting the receiver in different positions. If your wireless device has a button to synch to the receiver, press the button to resynch the device by selecting a different channel. To test the receiver for interference, try the following methods: Method 2: Test the receiver for interference
#Logitech mouse and keyboard software install#
In the remaining list boxes, select the appropriate options.Ĭlick the appropriate link to download the software for your device.Ĭlick Run this program from its current location, and then click OK.įollow the instructions that appear on the screen to install the software.
In the Select a type of product list, select your device. To download and install the latest version of the IntelliPoint or Intellitype software, follow these steps: Method 1: Install the IntelliPoint or Intellitype software To troubleshoot problems that affect Microsoft wireless keyboards and wireless mouse devices, use the following methods in the order in which they appear. There may be a connection problem in the battery compartment or on the recharge base. The color of the wireless pointing device pad is preventing the wireless pointing device from suspending itself. There may be interference from other wireless devices. The wireless device that you are using has trouble synchronizing with the receiver. The receiver is plugged into a port that is not working. The batteries that you are using are low in power. The batteries that you are using are rechargeable. This problem may occur if one or more of the following conditions are true: A wireless device has a symbol that resembles a tree branch displayed on the USB connector/receiver or on the hardware itself.
#Logitech mouse and keyboard software Bluetooth#
Wireless devices differ from Bluetooth devices.
#Logitech mouse and keyboard software how to#
Note This article discusses how to resolve problems that are related to many non-Bluetooth Microsoft wireless mouse and keyboard devices. If your device is working correctly but you continue to receive the low signal error message, click to select the Do not show this again check box in the message window. If you cannot navigate with either your wireless keyboard or mouse, you may need to connect a wired device to continue. The wireless mouse signal quality is low.
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